We are happy to receive enquiries via email. This will be forwarded to your Doctor for review. Please allow 48 hours for a reply. Please advise our Reception team if you do not consent to communication via electronic methods.

Your Privacy and Rights as a Patient

Garema Place Surgery is fully compliant with all Commonwealth and Territory Privacy Legislation requirements. All team members have signed confidentiality agreements and understand their responsibilities in regard to your privacy and the confidentiality of your health record. Your record will be accessed by authorised persons only.

Click here to download our full privacy policy.

Feedback

We are very happy to receive feedback about our service. You may provide feedback in writing, via email or online. Please address this correspondence to the Practice Manager. We are committed to providing high quality comprehensive care so if you have concerns about any part of our service please inform one of our Reception team or the Practice Manager.

If you are not satisfied with the process, you may also wish to contact the Health Services Commissioner.

Health Services Commissioner
ACT Human Rights Commission
GPO Box 158, Canberra ACT 2601
Telephone (02) 6205 2222
Email : human.rights@act.gov.au